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Glossary

AI & Machine Learning

AI Governance

AI governance is the set of policies, roles and processes an organization uses to decide how AI is chosen, built, used and monitored, so that AI systems stay accurate, secure, fair, compliant with applicable law and accountable to named people.

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What is AI governance?

AI governance answers practical questions every organization using AI eventually faces. Which tools may staff use, and with what data? Who approves a new AI use case? How are risks assessed before launch? Who is accountable when an AI system gets something wrong, and how will anyone find out? Without answers, AI decisions tend to be made one tool at a time by whoever adopts it first.

A working governance setup typically includes an inventory of AI systems in use, a policy that sets acceptable uses, a risk review scaled to each use case, and controls built into the systems themselves, such as access permissions, logging and AI guardrails. It also defines roles: who owns each system, who reviews outputs and who decides on exceptions.

It builds on existing data governance, since most AI risk starts with data, and connects to security, privacy and legal processes. It applies both to AI a company builds and to AI features inside the software it buys.

Why does AI governance matter for businesses?

AI use spreads quickly and often informally. Employees paste customer data into public tools, teams buy software with AI features nobody reviewed, and pilots go live without anyone owning the results. Governance gives that activity structure before a problem forces it.

The business case rests on a few points. It reduces the chance of data leaks, unfair outcomes and wrong answers reaching customers. It helps organizations respond to regulation, such as the EU AI Act and data protection laws like GDPR, whose obligations depend on how AI is used and how risky the use is. And it speeds adoption, because teams with clear rules know what they can do without asking each time, and leaders can approve new uses knowing the risks have been looked at.

What does an AI governance framework include?

Frameworks differ in detail, but most cover the same building blocks:

  • Inventory: a register of AI systems and AI features in purchased tools, with owners and purposes.
  • Policy: acceptable and prohibited uses, rules for sensitive data and a list of approved tools.
  • Risk assessment: a review scaled to impact, with deeper checks for uses that affect people's rights, finances or safety.
  • Controls: permissions, guardrails, human-in-the-loop review, logging and testing built into systems.
  • Monitoring and review: ongoing checks on quality, incidents and changes, with a process for retiring systems.

Published frameworks and standards from bodies such as NIST and ISO offer reference structures that can be adapted to an organization's size and risk.

How is AI governance different from data governance?

Data governance covers the data itself: who owns it, its quality, who can access it and how long it is kept. AI governance covers what models and automated decisions do with that data: whether a use is appropriate, how outputs are checked, how errors are handled and who answers for the result.

The two overlap heavily. A model trained or grounded on poor or improperly sourced data inherits those problems, so AI governance relies on data governance being in place. But AI raises questions that data policies do not answer, such as whether an output can be explained, how to test for bias, when a person must approve an AI-driven action and how to handle AI features that arrive through vendor updates. Extending existing governance roles usually works better than creating a separate structure.

How do you start with AI governance?

Start proportionate and practical. First, find out what AI is already in use, including features in existing software and tools staff have adopted on their own. Second, publish a short acceptable-use policy covering approved tools and what data may go into them, which addresses the most common risks quickly. Third, set up a lightweight intake process so new use cases are described, risk-rated and assigned an owner before launch.

Then build controls into the systems rather than relying on documents alone: access permissions, logging, AI evaluation before release and review steps where stakes are high. Revisit the setup as usage grows. For legal obligations specific to your sector or markets, involve legal counsel: governance frameworks support compliance but do not replace advice.

Where does AI governance fit in Vizio AI's work?

Our DX Studio builds AI-powered internal workflows, data platforms and integrations, and governance shapes how we build them. In practice that means designing permissions so each workflow reaches only the data it needs, logging what AI steps do, adding review points for higher-stakes decisions and documenting each system's owner and purpose. We build around the tools a business already uses, so these controls sit inside existing systems, and we support them after launch.

We do not provide legal advice. The practical starting point is an inventory of where AI is already used and which workflows the business wants to automate next.

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