Client Overview

TYMINC is a U.S.-based non-profit organization focused on providing legal support to underserved communities navigating the justice system. With over 150 employees, the organization runs several programs aimed at helping individuals in need of legal guidance.

As the organization grew, it faced significant operational inefficiencies, particularly in tracking and managing counselors' activities. With inefficient manual reporting and fragmented data entry, TYMINC needed a more efficient and unified system to streamline their operations and improve decision-making.

TYMINC partnered with Vizio AI Dx Studio to develop a custom solution that would automate their reporting process, standardize data entry, and provide real-time insights into counselor activities, ultimately enhancing operational efficiency and enabling better decision-making.

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Challenge

The primary challenge faced by TYMINC was the time-consuming manual reporting process. Counselors had to manually prepare detailed reports for each legal session, which took time away from their core responsibilities.

Additionally, data was entered across multiple systems, leading to inconsistencies and making it difficult to track and analyze key metrics consistently. The absence of a centralized system for monitoring progress further compounded the inefficiencies, making it challenging for the organization to track and analyze their programs effectively.

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Objective

The objective was to create a unified, real-time dashboard that would automate the reporting process, reduce manual data entry, and provide a centralized view of counselor performance. The solution needed to standardize data input across the organization to ensure consistency and accuracy while offering real-time insights to improve decision-making and resource allocation.

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Solution

Automated Reporting System
The implementation of an automated reporting system using Flask and Dash significantly reduced the time spent on manual reporting. Counselors could now focus on their work while automated reports were generated consistently and accurately.

Standardized Data Entry
A new standardized system for data entry was introduced to ensure consistency and eliminate errors across the organization. This allowed for better data accuracy and easier reporting.

Tool Integration
Various tools were integrated into a single platform, streamlining workflows and reducing redundancy in data entry. This solution improved the efficiency of the team and made it easier to manage counselor performance data.

Real-Time Dashboard
The real-time dashboard provided a single interface for monitoring counselors' activities, progress, and key performance indicators (KPIs). Designed to be user-friendly, the dashboard empowered the team to access critical data at any time, making it easier to assess performance and make timely decisions.

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Impact

2,000 Hours Saved Annually in Report Preparation
Automated report generation saved the organization approximately 2,000 hours annually that were previously spent on manual report preparation, allowing the team to focus on high-priority tasks.

30% Reduction in Data Errors
The standardized data entry system reduced data errors by 30%, improving the accuracy of reports and the reliability of performance insights.

15% Increase in Team Productivity
The unified dashboard and streamlined processes contributed to a 15% increase in team productivity, enabling faster decision-making and better allocation of resources.

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